What personal information do we collect when you use our website or apps?
When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to assist you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site or for the below services we offer our clients:
How do we use your information?
We may use the information we collect from you when you register, sign up for our media releases, newsletter, fleet bookings, respond to a survey or marketing communication, surf the website.
Service providers hired by us may also receive data for these purposes:
We store your data for as long as is necessary to provide our services to you or for as long as we have a legitimate interest in continuing to store it.
When you are one of our customers, we use the information we collect about you to provide the services to you. As part of that purpose, we use your data:
What are our purposes and legal basis for collecting your personal data?
We collect your personal data because we need it to perform a contract we have signed with you or because you have taken steps to enter into a contract with us (for instance, when you fill in a contact form to request information about our services or when you sign up for an account). Otherwise, we collect personal data based on your consent for that specific purpose.
How do we protect visitor information?
Our website is updated for security breaches and known vulnerabilities in order to make your visit to our site as safe as possible. We use antivirus and malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to the systems, and are required to keep the information confidential. All sensitive/credit information you supply is protected and permission controlled.
We mainly use the following categories of cookies:
These are essential for the website to function. Without them, services such as login would not work.
These allow a website to save information that has already been entered (such as user names and configurations) and provide the user with better and more personalized functions.
These are used to improve the user-friendliness of our website and hence the user experience. They collect information about how our website is used, the number of visits, average length of stay and the pages accessed. Performance cookies help us to identify the elements on our Internet offering that are used the most and help us develop the website based on your needs.
We also use analysis cookies in connection with web analysis.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.
If you disable cookies off, some features will be disabled.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
We have implemented the following:
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
South African Protection of Information Act, also known as POPI Act
To promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communications and automated decision making; to regulate the flow of personal information across the borders of the Republic; and to provide for matters connected therewith.
According to POPI we agree to the following:
Users can visit our site anonymously.
You may opt out or remove your details permanently from our website and applications.
Users are able to change their personal information:
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
We will notify the users via in site notification
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
What are your rights in connection with personal data?
In accordance with Data Protection laws, you have the right to:
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at: contact at firstname.lastname@example.org
and we will promptly remove you from ALL correspondence.